Professional Services
Our professional services leverage global best practices and methodologies to ensure high-level project execution, delivering value-driven outcomes and solutions.
By adhering to industry standards and continually refining our approaches, we provide exceptional service quality, efficiency, and effectiveness, ensuring that our clients receive optimal results tailored to their specific needs.
Don’t worry about sounding professional. Sound like you. There are over 1.5 billion websites out there, but your story is what’s going to separate this one from the rest. If you read the words back and don’t hear your own voice in your head, that’s a good sign you still have more work to do.
Real-World Impact
Herbert smith freehills kramer global Re-Implementation
The Gold Build deployment for Herbert Smith Freehills Kramer (HSFK) was a strategic initiative designed to enhance operational efficiency and modernise business processes through the implementation and optimisation of key ServiceNow modules.
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yOUR JOURNEY
Digital Strategy
Actionable recommendations and strategy to enable an immediate start of your digital transformation journey
Current state technology assessment
Transformation Strategy
Blueprint and Roadmap
Digital Design and Mockups
Success Criteria and Measures
Implementation & Integration
A highly iterative approach powered by collaborative technology to bring your Staff and Customer experience programs to life
Platform Architecture
Enterprise Application Configuration and Development
Customer Experience Web and Mobile Solutions
API/ Web Service Creation
Data Migration/Integration
IMPLEMENTATION METHODOLOGY
Our implementation methodology is built on agile sprints, allowing for rapid, iterative progress and continuous improvement throughout the project. By breaking down the implementation into manageable phases, we ensure quick wins while maintaining flexibility to adapt to evolving business needs.
This approach fosters collaboration, drives efficiency, and allows for real-time feedback, ensuring that the final solution is optimized for success at every stage of the process.
Understanding Your Needs and Challenges
We conduct a thorough assessment of your current environment, workflows, and business requirements to tailor a ServiceNow implementation strategy that addresses your unique needs.
Crafting a Clear Path for Success
Our team collaborates with you to develop a detailed implementation roadmap, ensuring that every phase aligns with your business objectives and sets clear milestones for success.
Tailoring ServiceNow to Fit Your Business
We configure and customize the ServiceNow platform to optimize your processes, ensuring that the solution meets your exact requirements while maintaining best practices for scalability and flexibility.
Seamless Connectivity with Your Current Ecosystem
We integrate ServiceNow with your existing IT systems and third-party applications, ensuring smooth data flow and minimizing disruption to your operations.
Core Principles
Driving Change and Empowering Your Team
Our change management strategy includes user training, communication, and support to ensure a smooth transition, enabling your team to fully embrace the new system and maximize its value.
Continuous Improvement for Long-Term Success
Post-implementation, we provide ongoing support, monitoring, and optimization to ensure that your ServiceNow environment continues to evolve with your business needs, delivering sustained value over time.